Canon MP Navigator EX Setup Guide for the Canon PIXMA MP620

Canon MP Navigator EX Setup Guide for the Canon PIXMA MP620This guide walks you step-by-step through downloading, installing, configuring, and using Canon MP Navigator EX with the Canon PIXMA MP620. It covers Windows and macOS, common problems and fixes, and tips to get the best scan results.

What is Canon MP Navigator EX?

Canon MP Navigator EX is Canon’s official scanning and image-management application for select PIXMA multifunction printers. It provides an easy interface for scanning documents and photos, saving or emailing scans, OCR (text recognition), and basic image editing.

Compatibility

• Supported model: Canon PIXMA MP620
• Operating systems: Windows (XP through Windows ⁄₁₁ depending on Canon driver availability) and macOS (versions supported vary by Canon driver release).
• Always check Canon’s support site for the latest MP Navigator EX version compatible with your OS.

Before you begin

1. Ensure the PIXMA MP620 is connected to your computer:
   • For USB: use a known-good USB cable connected directly to the computer (avoid USB hubs).
   • For network setups (if applicable for your model): ensure the printer and computer are on the same Wi‑Fi or wired network.
2. Power on the printer and confirm it’s ready (no error lights).
3. Back up important files (good practice before installing drivers/software).

Downloading MP Navigator EX and drivers

1. Visit Canon’s official support website for PIXMA MP620.
2. Locate the “Drivers & Downloads” or “Software” section for the MP620.
3. Select your operating system version (Windows or macOS).
4. Download both:
   • The printer/scan driver package (often labeled “Full Driver & Software Package” or “Driver”).
   • Canon MP Navigator EX software (may be included inside the full package; separate downloadable files may also be available).
5. Save installer files to an easy-to-find folder.

Installing on Windows

1. Close other programs and disable antivirus temporarily if it blocks installers.
2. Run the MP Navigator EX installer (usually an .exe file). If you downloaded the full driver package, launch its installer and follow prompts — MP Navigator EX may be offered during the setup.
3. Accept license agreements and choose installation type (Typical/Recommended is fine for most users).
4. When prompted, connect the PIXMA MP620 via USB or follow the network setup instructions.
5. Finish installation and restart the computer if prompted.
6. Re-enable antivirus.

Installing on macOS

1. Open the downloaded .dmg or installer package.
2. Run the installer and follow on-screen prompts. If the OS blocks installation from an unidentified developer, go to System Settings > Privacy & Security and allow the installer.
3. If the package includes both driver and MP Navigator EX, install both components.
4. After installation, add the printer in System Settings > Printers & Scanners if it does not appear automatically.
5. Launch MP Navigator EX from the Applications folder.

First-time setup in MP Navigator EX

1. Launch Canon MP Navigator EX.
2. Select the model (PIXMA MP620) if prompted.
3. Choose default scan settings:
   • Mode: Auto Scan for quick scans; Document Scan or Photo Scan for tailored options.
   • Destination: Save to file, Email, or Open in application.
4. Run a test scan:
   • Place a document/photo on the scanner glass.
   • Click “Scan” (or “Auto”).
   • Review the scanned image and save it to a chosen folder.

Recommended scan settings

• Documents: 300 dpi, Grayscale or Black & White, TIFF or PDF for multipage documents.
• Photos: 300–600 dpi, Color, JPEG or PNG for images.
• OCR/Text recognition: Use higher quality (300 dpi+) for better accuracy; export as searchable PDF or editable text file.

Creating searchable PDFs and OCR

1. Scan the document with MP Navigator EX using the OCR/Text option (if available).
2. Select “Save as Searchable PDF” or choose to export recognized text to a document.
3. Verify and correct any recognition errors in the resulting text file.

Troubleshooting common issues

• Scanner not detected:
  • Ensure cable is securely connected and try a different USB port.
  • Restart both printer and computer.
  • Reinstall drivers and MP Navigator EX.
• Installation blocked on macOS:
  • Allow the installer in Privacy & Security settings.
• Scans are too dark or light:
  • Adjust brightness/contrast in MP Navigator EX or run the scanner’s maintenance (clean glass).
• MP Navigator EX crashes or won’t open:
  • Reinstall the application, ensure OS compatibility, check for software updates from Canon.
• OCR errors:
  • Increase scan resolution; ensure original is clean and legible.

Advanced tips

• Use the ICC/profile or color correction settings for accurate photo color reproduction.
• For multipage documents, use “Combine into a single PDF” or similar option to avoid manual merging later.
• Keep firmware and drivers updated — check Canon support periodically for updates.
• If MP Navigator EX is no longer supported on newer OS versions, consider using alternative scanning apps (Windows Scan, macOS Image Capture) with Canon drivers, or third-party OCR tools.

Uninstalling MP Navigator EX

• Windows: Use Settings > Apps or Control Panel > Programs to uninstall Canon MP Navigator EX and related Canon drivers.
• macOS: Remove the MP Navigator EX application from Applications and use Canon’s provided uninstaller if available; also remove printer entries from Printers & Scanners.

Summary

Following the steps above will get Canon MP Navigator EX installed and configured for your Canon PIXMA MP620, enabling scanning, OCR, and basic image management. If you encounter persistent issues, consult Canon support for model-specific downloads and firmware updates.